Effective Date: January 1, 2025 | Last Updated: January 16, 2026
PLEASE READ THESE TERMS OF SERVICE ("AGREEMENT" OR "TERMS") CAREFULLY BEFORE USING THE SERVICES OFFERED BY LUMIOS LAW, INC. ("LUMIOS," "COMPANY," "WE," "US," OR "OUR"). THIS AGREEMENT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE LUMIOS LAW PLATFORM AND RELATED SERVICES (COLLECTIVELY, THE "SERVICES"). BY ACCESSING OR USING THE SERVICES, YOU ("CUSTOMER," "YOU," OR "YOUR") ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICES.
For purposes of this Agreement, the following definitions shall apply:
2.1 Platform Overview. Lumios Law provides a cloud-based legal discovery and case management platform that utilizes artificial intelligence and machine learning technologies to assist legal professionals in document review, fact extraction, chronology building, and case analysis. The Services include, without limitation:
2.2 AI-Powered Features. Customer acknowledges and agrees that certain features of the Services utilize artificial intelligence, machine learning, and natural language processing technologies provided by third-party providers. While Lumios employs commercially reasonable efforts to ensure accuracy, CUSTOMER ACKNOWLEDGES THAT AI-GENERATED OUTPUTS MAY CONTAIN ERRORS, INACCURACIES, OR OMISSIONS AND SHOULD BE INDEPENDENTLY VERIFIED BY QUALIFIED LEGAL PROFESSIONALS BEFORE RELIANCE THEREON.
2.3 Service Modifications. Lumios reserves the right to modify, update, or discontinue any aspect of the Services at any time, with or without notice. Lumios will use commercially reasonable efforts to provide advance notice of material changes that may adversely affect Customer's use of the Services.
3.1 Registration. To access the Services, Customer must register for an account by providing accurate, current, and complete information as prompted by the registration process. Customer agrees to maintain and promptly update such information to keep it accurate, current, and complete.
3.2 Account Security. Customer is responsible for maintaining the confidentiality of all login credentials associated with its account and for all activities that occur under its account. Customer agrees to: (a) immediately notify Lumios of any unauthorized use of its account or any other breach of security; and (b) ensure that Authorized Users comply with this Agreement.
3.3 Authentication. Access to the Services is protected by JSON Web Token (JWT) authentication and other security measures. Customer shall not attempt to circumvent, disable, or otherwise interfere with security-related features of the Services.
3.4 Authorized Users. Customer may permit Authorized Users to access the Services in accordance with the terms of this Agreement. Customer shall be responsible for ensuring that all Authorized Users comply with the terms of this Agreement and shall be liable for any breach thereof by any Authorized User.
4.1 Ownership of Customer Data. As between Customer and Lumios, Customer retains all right, title, and interest in and to Customer Data. Nothing in this Agreement shall be construed to transfer any ownership rights in Customer Data to Lumios.
4.2 License to Customer Data. Customer hereby grants to Lumios a non-exclusive, worldwide, royalty-free license to use, copy, store, transmit, modify, and display Customer Data solely to the extent necessary to provide the Services to Customer in accordance with this Agreement. This license includes the right to process Customer Data using artificial intelligence and machine learning technologies to generate Extracted Data.
4.3 Extracted Data. Customer acknowledges that the Services generate Extracted Data from Customer Data. Customer retains ownership of Extracted Data to the extent it constitutes a derivative work of Customer Data. Lumios may use anonymized and aggregated Extracted Data for purposes of improving the Services, provided that such data cannot reasonably be used to identify Customer or any individual.
4.4 Data Security. Lumios implements and maintains administrative, physical, and technical safeguards designed to protect Customer Data, including: (a) encryption of data in transit using TLS 1.2 or higher; (b) encryption of data at rest using AES-256 encryption; (c) access controls and authentication mechanisms; and (d) regular security assessments and monitoring. Lumios is acquiring SOC 2 Type II compliance and undergoes regular third-party security audits.
4.5 Data Processing. Customer Data may be processed by third-party artificial intelligence providers (including but not limited to OpenAI and Anthropic) for the purpose of providing AI-powered features of the Services. Customer consents to such processing and acknowledges that such third-party providers may have separate terms and privacy policies governing their services.
4.6 Confidentiality. Lumios shall maintain the confidentiality of Customer Data and shall not disclose Customer Data to any third party except: (a) to third-party service providers as necessary to provide the Services; (b) as required by law, regulation, or legal process; or (c) with Customer's prior written consent.
4.7 Data Retention and Deletion. Upon termination of this Agreement, Lumios shall retain Customer Data for a period of thirty (30) days, during which Customer may request export of its data. Following such period, Lumios shall delete or anonymize Customer Data in accordance with its data retention policies, except as required by applicable law.
5.1 Permitted Use. The Services are intended solely for use by legal professionals and their authorized agents for lawful legal discovery, case management, and litigation support purposes.
5.2 Prohibited Conduct. Customer agrees not to, and shall not permit any Authorized User to:
5.3 Enforcement. Lumios reserves the right to investigate and take appropriate legal action against anyone who, in Lumios's sole discretion, violates this provision, including without limitation, suspending or terminating the account of such violators and reporting such conduct to law enforcement authorities.
6.1 Lumios Property. The Services, including all software, algorithms, user interfaces, designs, text, graphics, logos, and other content (excluding Customer Data), and all Intellectual Property Rights therein, are and shall remain the exclusive property of Lumios and its licensors. This Agreement does not convey to Customer any rights of ownership in or related to the Services.
6.2 License Grant. Subject to the terms of this Agreement, Lumios grants to Customer a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services during the Subscription Term solely for Customer's internal business purposes.
6.3 Feedback. If Customer provides any suggestions, ideas, enhancement requests, recommendations, or other feedback regarding the Services ("Feedback"), Customer hereby assigns to Lumios all right, title, and interest in and to such Feedback, and Lumios shall be free to use, disclose, reproduce, license, and otherwise distribute and exploit such Feedback without any obligation or compensation to Customer.
6.4 Reservation of Rights. Except for the limited license granted herein, Lumios reserves all rights not expressly granted in this Agreement.
7.1 Subscription Fees. Customer agrees to pay all fees specified in the applicable Order Form or as otherwise agreed in writing between the parties. All fees are quoted and payable in United States dollars unless otherwise specified.
7.2 Payment Terms. Unless otherwise specified, fees are due and payable in advance on a monthly or annual basis, as applicable. Customer shall provide valid payment information and authorizes Lumios to charge such payment method for all fees due.
7.3 Late Payments. Any amounts not paid when due shall bear interest at the lesser of one and one-half percent (1.5%) per month or the maximum rate permitted by applicable law, calculated from the date such amount was due until the date of actual payment.
7.4 Taxes. All fees are exclusive of taxes. Customer is responsible for paying all taxes, levies, or duties imposed by taxing authorities with respect to the Services, excluding taxes based on Lumios's net income.
7.5 Fee Changes. Lumios may change its fees upon thirty (30) days' prior written notice to Customer. Any fee changes will take effect at the start of the next Subscription Term following the notice period.
8.1 Term. This Agreement commences on the date Customer first accesses the Services and continues until terminated in accordance with this Section 8.
8.2 Subscription Term. The initial Subscription Term shall be as specified in the applicable Order Form. Thereafter, the Subscription Term shall automatically renew for successive periods of the same duration unless either party provides written notice of non-renewal at least thirty (30) days prior to the end of the then-current term.
8.3 Termination for Cause. Either party may terminate this Agreement immediately upon written notice if the other party: (a) materially breaches this Agreement and fails to cure such breach within thirty (30) days after receipt of written notice thereof; or (b) becomes insolvent, files for bankruptcy, or makes an assignment for the benefit of creditors.
8.4 Termination for Convenience. Customer may terminate this Agreement at any time by providing written notice to Lumios. Upon such termination, Customer shall not be entitled to any refund of prepaid fees, except as may be expressly provided in the applicable Order Form.
8.5 Effect of Termination. Upon termination or expiration of this Agreement: (a) Customer's right to access and use the Services shall immediately cease; (b) each party shall return or destroy all Confidential Information of the other party in its possession; and (c) Sections 4.1, 4.3, 6, 9, 10, 11, and 12 shall survive termination.
8.6 Data Export. Upon Customer's written request made within thirty (30) days following termination, Lumios shall make Customer Data available for export in a commonly used electronic format. Customer acknowledges that after such thirty (30) day period, Lumios shall have no obligation to maintain or provide any Customer Data.
9.1 AS-IS BASIS. THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LUMIOS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
9.2 AI DISCLAIMER. CUSTOMER EXPRESSLY ACKNOWLEDGES AND AGREES THAT: (A) THE ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING FEATURES OF THE SERVICES MAY PRODUCE INACCURATE, INCOMPLETE, OR ERRONEOUS RESULTS; (B) EXTRACTED DATA AND AI-GENERATED OUTPUTS ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE LEGAL ADVICE; (C) CUSTOMER IS SOLELY RESPONSIBLE FOR INDEPENDENTLY VERIFYING ALL EXTRACTED DATA AND AI-GENERATED OUTPUTS BEFORE RELIANCE THEREON; AND (D) LUMIOS SHALL NOT BE LIABLE FOR ANY DECISIONS MADE OR ACTIONS TAKEN BASED ON AI-GENERATED OUTPUTS.
9.3 NO LEGAL ADVICE. THE SERVICES DO NOT PROVIDE LEGAL ADVICE AND ARE NOT A SUBSTITUTE FOR THE ADVICE OF A QUALIFIED ATTORNEY. CUSTOMER SHOULD CONSULT WITH A LICENSED ATTORNEY FOR ANY LEGAL MATTERS.
9.4 THIRD-PARTY SERVICES. THE SERVICES MAY INTEGRATE WITH OR RELY UPON THIRD-PARTY SERVICES, INCLUDING AI PROVIDERS, CLOUD INFRASTRUCTURE, AND AUTHENTICATION SERVICES. LUMIOS MAKES NO WARRANTIES REGARDING SUCH THIRD-PARTY SERVICES AND SHALL NOT BE LIABLE FOR ANY ACTS OR OMISSIONS OF THIRD-PARTY PROVIDERS.
10.1 EXCLUSION OF DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LUMIOS, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT LUMIOS WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
10.2 CAP ON LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LUMIOS'S TOTAL CUMULATIVE LIABILITY TO CUSTOMER FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY CUSTOMER TO LUMIOS DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100).
10.3 BASIS OF THE BARGAIN. THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION 10 ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN LUMIOS AND CUSTOMER. LUMIOS WOULD NOT PROVIDE THE SERVICES ABSENT SUCH LIMITATIONS.
11.1 By Customer. Customer agrees to indemnify, defend, and hold harmless Lumios and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Customer's use of the Services; (b) Customer Data or any content uploaded by Customer; (c) Customer's violation of this Agreement; or (d) Customer's violation of any applicable law or the rights of any third party.
11.2 By Lumios. Lumios agrees to indemnify, defend, and hold harmless Customer from and against any third-party claim that the Services, as provided by Lumios and used in accordance with this Agreement, infringe any United States patent, copyright, or trademark. This indemnification obligation shall not apply to claims arising from: (a) modifications to the Services made by anyone other than Lumios; (b) combination of the Services with products, services, or technologies not provided by Lumios; or (c) Customer Data.
12.1 Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.
12.2 Dispute Resolution. Any dispute arising out of or relating to this Agreement shall be resolved exclusively in the state or federal courts located in Wilmington, Delaware, and each party hereby consents to the personal jurisdiction of such courts.
12.3 Entire Agreement. This Agreement, together with any Order Forms and the Privacy Policy, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning such subject matter.
12.4 Amendment. Lumios reserves the right to modify this Agreement at any time. If Lumios makes material changes to this Agreement, it will notify Customer by email or by posting a notice on the Services prior to the effective date of the changes. Customer's continued use of the Services after the effective date of any changes constitutes acceptance of such changes.
12.5 Waiver. No failure or delay by either party in exercising any right under this Agreement shall constitute a waiver of that right. Any waiver must be in writing and signed by the waiving party.
12.6 Severability. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent permitted by law.
12.7 Assignment. Customer may not assign or transfer this Agreement or any rights or obligations hereunder without the prior written consent of Lumios. Lumios may assign this Agreement without restriction. This Agreement shall be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.
12.8 Independent Contractors. The parties are independent contractors. Nothing in this Agreement shall be construed to create a partnership, joint venture, agency, or employment relationship between the parties.
12.9 Force Majeure. Neither party shall be liable for any failure or delay in performance under this Agreement due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, epidemics, or failures of third-party telecommunications or power supply.
12.10 Notices. All notices under this Agreement shall be in writing and shall be deemed given when delivered personally, sent by confirmed email, or sent by certified or registered mail, return receipt requested, to the addresses specified by the parties.
12.11 Export Compliance. Customer agrees to comply with all applicable export and import control laws and regulations. Customer shall not export, re-export, or transfer the Services to any country, entity, or person prohibited by such laws.
If you have any questions about these Terms of Service, please contact us at:
Lumios Law, Inc.
Support: admin@lumios.law
BY CLICKING "I AGREE," "ACCEPT," OR BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THIS AGREEMENT.